PRIVACY POLICY This Privacy Policy governs the manner in which we collect, use, maintain, and disclose personal information collected from users ("User") of our software applications and games ("App"). This Privacy Policy applies to the App across all platforms (including iOS, Android, Epic Games Store, and Steam) and all products and services offered by us. 1. Information Collection and Capture We may collect personal identification information from Users in various ways, including, but not limited to, when Users download the App, register an account within the App, subscribe to newsletters, and in connection with other activities, services, features, or resources we make available on our App. Users may be asked for, as appropriate, name, email address, phone number, and other relevant information. Platform-Specific Data (Epic Games, Steam, Mobile): When you play our App through third-party platforms (such as the Epic Games Store, Steam, Google Play, or Apple App Store), we automatically capture specific technical data via the platform's API to facilitate game functionality. This includes: Account ID: Your unique user identifier (e.g., Epic Account ID, Steam ID). Display Name: Your public username on the platform. Game Data: Progress, inventory, achievements, and statistics. 2. How We Use Collected Information We may collect and use Users' personal information for the following purposes: Authentication: To verify your identity and log you into the game servers securely using your platform ID (e.g., Epic Account ID). Entitlements and Transactions: To verify ownership of the game, Downloadable Content (DLCs), and In-App Purchases (IAP) made through the platform's store. Cloud Saves: To associate your game progress with your unique account identifier so it can be retrieved on different devices. To personalize user experience: We may use the information to understand how Users interact with the App and to customize their experience. To improve our App: We continually strive to improve our App offerings based on the feedback and information we receive from Users. To send periodic emails: We may use the email address to send User information and updates pertaining to their account or to respond to inquiries. 3. Data Retention and Deletion (How long we keep data) Retention: We retain your user data (such as account progress, inventory, and game statistics linked to your Account ID) for as long as your account is active or as needed to provide you with the Service. We retain this data to ensure you can resume your progress if you switch devices or reinstall the App. Deletion (Right to be Forgotten): You have the right to request the deletion of your personal data and game account. To request data deletion, please contact us at support@momostorm.com. Upon receiving a valid request, we will permanently delete your personal information and associated game data from our servers within 30 days. 4. Sharing Your Personal Information We do not sell, trade, or rent Users' personal identification information to others. Service Providers and Partners: We may share data with trusted third-party service providers to facilitate essential game functions. These include: Platform Holders: We share data with Epic Games, Valve (Steam), Google, and Apple to process authentication, validate purchases, and handle cloud saves. These platforms process data in accordance with their own privacy policies. Analytics: We may share generic technical data with partners like Unity Technologies for analytics and crash reporting purposes to improve game stability. 5. How We Protect Your Information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our App. 6. Children's Privacy This App does not knowingly collect personal data from children under the age of 13. If we become aware that we have inadvertently collected such information, we will delete it promptly. If your target audience includes children, we comply with applicable laws like COPPA. 7. Changes to This Privacy Policy We reserve the right to update this Privacy Policy at any time. Users are encouraged to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications. 8. Acceptance of These Terms By using the App, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our App. Your continued use of the App following the posting of changes to this policy will be deemed your acceptance of those changes. Contact Us If you have any questions about this Privacy Policy, the practices of the App, or your dealings with us, please contact us at support@momostorm.com.